{"id":264718,"date":"2023-07-11T18:08:57","date_gmt":"2023-07-11T10:08:57","guid":{"rendered":"https:\/\/www.gdc-tech.com\/soutien\/procedure-rma\/"},"modified":"2023-08-30T18:18:12","modified_gmt":"2023-08-30T10:18:12","slug":"procedure-rma","status":"publish","type":"page","link":"https:\/\/www.gdc-tech.com\/soutien\/procedure-rma\/?lang=fr","title":{"rendered":"Proc\u00e9dure RMA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"264718\" class=\"elementor elementor-264718 elementor-7572\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1a4ae2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a1a4ae2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b7e4a1b\" data-id=\"b7e4a1b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17bd420 elementor-widget elementor-widget-breadcrumbs\" data-id=\"17bd420\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fa1752 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fa1752\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-599d1d5\" data-id=\"599d1d5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a4400e elementor-widget elementor-widget-spacer\" data-id=\"9a4400e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3c180c elementor-widget elementor-widget-heading\" data-id=\"c3c180c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Proc\u00e9dure RMA<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-361e2cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"361e2cf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fbf2012\" data-id=\"fbf2012\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74ceb37 elementor-widget elementor-widget-text-editor\" data-id=\"74ceb37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>GDC Technology propose un programme d&#8217;autorisation de retour de marchandise (RMA) afin que nous puissions facilement servir nos clients. Ce programme garantit que votre exp\u00e9rience de retour sera simplifier. Veuillez suivre les instructions ci-dessous. Une fois la demande RMA soumise, notre service client vous contactera peu de temps apr\u00e8s ; soit par t\u00e9l\u00e9phone ou par e-mail, afin que nous puissions traiter votre demande avec GDC Technology.<\/p><p>Les clients aux \u00c9tats-Unis et au Canada sont pri\u00e9s de soumettre leurs RMA \u00e0 us-support@gdc-tech.com. Les clients de LATAM sont pri\u00e9s de soumettre leurs RMA \u00e0 latam-support@gdc-tech.com. Veuillez NE PAS utiliser le formulaire de demande RMA en ligne.<br \/>Pour les clients d&#8217;autres r\u00e9gions, veuillez remplir et envoyer le formulaire de demande RMA en ligne ci-dessous. Les champs avec des ast\u00e9risques rouges (*) sont obligatoires.<br \/>Veuillez retourner en utilisant uniquement les mat\u00e9riaux d&#8217;emballage d&#8217;origine. Cela \u00e9vite les dommages dus au transport. Veuillez porter une attention particuli\u00e8re lors de la manipulation et de l&#8217;emballage des IMB GDC. Veuillez v\u00e9rifier aupr\u00e8s de GDC les directives de manipulation et d&#8217;emballage de l&#8217;IMB.<br \/>Apr\u00e8s vous avoir envoy\u00e9 votre num\u00e9ro de dossier RMA, nous vous contacterons afin de d\u00e9terminer si les produits doivent \u00eatre retourn\u00e9s.<br \/>Veuillez retourner les produits \u00e0 l&#8217;un des bureaux de GDC Technology\u00a0:<br \/>Attn\u00a0: num\u00e9ro de dossier RMA__________ (ins\u00e9rer le num\u00e9ro de dossier RMA)<\/p><p>Note:<\/p><p>Important : le num\u00e9ro de dossier RMA doit \u00eatre \u00e9crit de mani\u00e8re visible \u00e0 l&#8217;ext\u00e9rieur de la bo\u00eete.<br \/>Des frais s&#8217;appliquent pour tous les remplacements\/r\u00e9parations hors garantie autoris\u00e9s par GDC. Veuillez contacter le service client pour plus de d\u00e9tails.<br \/>Ce formulaire de demande RMA concerne les produits achet\u00e9s directement aupr\u00e8s de GDC Technology. Si cela ne s&#8217;applique pas, veuillez contacter votre revendeur local pour le service.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-addc7ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"addc7ab\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d13958\" data-id=\"2d13958\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-add9f19 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"add9f19\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.gdc-tech.com\/english\/rmaform.php\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Formulaire de demande RMA<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcfc7a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bcfc7a7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5042e7d\" data-id=\"5042e7d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74a9e93 elementor-widget elementor-widget-spacer\" data-id=\"74a9e93\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Proc\u00e9dure RMA GDC Technology propose un programme d&#8217;autorisation de retour de marchandise (RMA) afin que nous puissions facilement servir nos clients. Ce programme garantit que votre exp\u00e9rience de retour sera simplifier. Veuillez suivre les instructions ci-dessous. Une fois la demande RMA soumise, notre service client vous contactera peu de temps apr\u00e8s ; soit par [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":223458,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-264718","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/pages\/264718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/comments?post=264718"}],"version-history":[{"count":0,"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/pages\/264718\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/pages\/223458"}],"wp:attachment":[{"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/media?parent=264718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}