{"id":28816,"date":"2021-06-18T03:40:26","date_gmt":"2021-06-17T19:40:26","guid":{"rendered":"https:\/\/www.gdc-tech.com\/soporte\/procediemiento-de-rma\/"},"modified":"2021-07-22T10:29:54","modified_gmt":"2021-07-22T02:29:54","slug":"procediemiento-de-rma","status":"publish","type":"page","link":"https:\/\/www.gdc-tech.com\/soporte\/procediemiento-de-rma\/?lang=es","title":{"rendered":"Procediemiento de RMA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"28816\" class=\"elementor elementor-28816 elementor-7572\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1a4ae2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a1a4ae2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b7e4a1b\" data-id=\"b7e4a1b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17bd420 elementor-widget elementor-widget-breadcrumbs\" data-id=\"17bd420\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fa1752 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fa1752\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-599d1d5\" data-id=\"599d1d5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a4400e elementor-widget elementor-widget-spacer\" data-id=\"9a4400e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3c180c elementor-widget elementor-widget-heading\" data-id=\"c3c180c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Procedimiento de RMA<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-361e2cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"361e2cf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fbf2012\" data-id=\"fbf2012\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74ceb37 elementor-widget elementor-widget-text-editor\" data-id=\"74ceb37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>GDC Technology ofrece un programa de Return Merchandise Authorization (RMA) para que podamos atender f\u00e1cilmente a nuestros clientes. Este programa garantiza que su experiencia de devoluci\u00f3n sea simple y \u00e1gil. Siga las instrucciones a continuaci\u00f3n. Una vez que se env\u00eda la solicitud de RMA, nuestro servicio de atenci\u00f3n al cliente se comunicar\u00e1 con usted poco despu\u00e9s; ya sea por tel\u00e9fono o correo electr\u00f3nico, para que pueda procesar su solicitud con GDC Technology.<\/p><ul><li>Se solicita a los clientes de EE. UU. Y Canad\u00e1 que env\u00eden sus RMA a <a href=\"mailto:us-support@gdc-tech.com\"><span style=\"text-decoration: underline;\"><span style=\"color: #e67819; text-decoration: underline;\">us-<\/span><span style=\"color: #e67819; text-decoration: underline;\">support@gdc-tech.com<\/span><\/span><\/a>.\u00a0 Se solicita a los clientes de LATAM que env\u00eden sus RMA a \u00a0<a href=\"mailto:latam-support@gdc-tech.com\"><span style=\"text-decoration: underline;\"><span style=\"color: #e67819; text-decoration: underline;\">latam-support@gdc-tech.com<\/span><\/span><\/a>. NO utilice el formulario de solicitud de RMA en l\u00ednea.<\/li><li>Para los clientes de otras regiones, complete y env\u00ede el formulario de solicitud de RMA en l\u00ednea a continuaci\u00f3n. Los campos con asteriscos rojos (*) son obligatorios.<\/li><li>Devu\u00e9lvala utilizando \u00fanicamente los materiales de embalaje originales. Esto evita da\u00f1os durante el env\u00edo. Preste especial atenci\u00f3n al manipular y embalar las IMB. Consulte con GDC las pautas de manipulaci\u00f3n y empaquetado de las IMB.<\/li><li>Devuelva los productos a una de las <a href=\"https:\/\/www.gdc-tech.com\/contacto-us\/oficinas-en-todo-el-mundo\/?lang=es\"><span style=\"text-decoration: underline; color: #e67819;\">oficinas de GDC Technology<\/span><\/a>:<br \/>Attn: n\u00famero de caso de RMA__________ (inserte el n\u00famero de caso de RMA)<\/li><\/ul><p>Nota:<\/p><ul><li>Importante: El n\u00famero de caso de RMA debe estar escrito visiblemente en el exterior\u00a0 de la caja.<\/li><li>Se aplica una tarifa por todos los reemplazos \/ reparaciones no cubiertas por la garant\u00eda autorizados por GDC. Comun\u00edquese con el <a href=\"https:\/\/www.gdc-tech.com\/soporte\/?lang=es\"><span style=\"text-decoration: underline; color: #e67819;\">Servicio de atenci\u00f3n al cliente<\/span><\/a> para obtener m\u00e1s detalles.<\/li><li>Este formulario de solicitud de RMA es para productos adquiridos directamente de GDC Technology. Si esto no es aplicable, comun\u00edquese con su distribuidor local para obtener servicio.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-addc7ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"addc7ab\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d13958\" data-id=\"2d13958\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-add9f19 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"add9f19\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.gdc-tech.com\/spanish\/rmaform.php\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Formulario para solicitud de RMA<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcfc7a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bcfc7a7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5042e7d\" data-id=\"5042e7d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74a9e93 elementor-widget elementor-widget-spacer\" data-id=\"74a9e93\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Procedimiento de RMA GDC Technology ofrece un programa de Return Merchandise Authorization (RMA) para que podamos atender f\u00e1cilmente a nuestros clientes. Este programa garantiza que su experiencia de devoluci\u00f3n sea simple y \u00e1gil. Siga las instrucciones a continuaci\u00f3n. Una vez que se env\u00eda la solicitud de RMA, nuestro servicio de atenci\u00f3n al cliente se comunicar\u00e1 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":27825,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-28816","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/pages\/28816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/comments?post=28816"}],"version-history":[{"count":0,"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/pages\/28816\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/pages\/27825"}],"wp:attachment":[{"href":"https:\/\/www.gdc-tech.com\/wp-json\/wp\/v2\/media?parent=28816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}